Privacy Policy and Terms and Conditions Go!Gaming

Contact details



email: klantenservice@gogaming.gg


About our privacy policy

Go!Gaming cares a great deal about your privacy. We therefore only process data that we need for (the improvement of) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the Go!Gaming website and the services accessed thereon. The effective date for the validity of these terms is July 8, 2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions, if any, this information may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse, and what rights you have with respect to the personal data you provide to us.


Personal data we process

Go!Gaming processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we process:

- First and last name

- E-mail address

- Other personal data that you actively provide for example by creating a profile on our website, in correspondence and by telephone.
- Data about your activities on our website

- Internet browser and device type


Visitors under 16 years of age

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children's online activities in order to avoid collecting information about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@gogaming.gg and we will delete this information.


For what purpose we process personal data.

Go!Gaming processes your personal data for the following purposes:


  • Sending our newsletter and/or advertising flyer.
  • Calling or emailing you when necessary to perform our services.
  • Informing you of changes to our services and products.
  • Allowing you to create an account.
  • To deliver goods and services to you.
  • For marketing purposes.
  • Go!Gaming analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.
  • Go!Gaming also processes personal data if we are legally required to do so, such as data we need for our tax return.
  • We only share personal information with outside parties to offer events (such as game tournaments, festivals, game camps, lan party, etc.) at our venue.


Pixels (tracking)

This website features pixels. A pixel is a small image or script placed on a website that is not visible to the user. These pixels allow us to recognize a user and set cookies so that we can measure campaign effectiveness, optimize campaign performance and provide more relevant ads. Pixels also allow us to create and identify consumer segments and select the appropriate ad based on the consumer segment. We use the following Pixels:

  • Facebook
  • Linkedin
  • Google Ads
  • Sharpspring
  • Google Analytics



When using our website www.gogaming.gg we collect data via cookies. Cookies are text files placed on your device to collect and analyze standard Internet log information and information about visitor behavior. This information is used to evaluate visitor behavior on the website and to compile statistical reports on online activity, such as through Google Analytics. We record your interaction with our website in order to improve our content and services. We use the data collected using cookies only in aggregate and we cannot trace it back to a PC or individual. You can always manage your cookie preferences yourself via your browser settings. On our website www.gogaming.gg we use strictly necessary cookies. These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually set only in response to a response from you, such as setting your privacy preferences, logging in or filling out a form. You can set your browser to block these cookies or to alert you to them, but some parts of the website may not work then. Disabling cookies affects only the computer and browser on which you perform this action. If you use multiple PCs and/or browsers, you should repeat this operation as many times as necessary.


View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to the data processing or object to the processing of your personal data by Go!Gaming and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization named by you. You can send a request to inspect, correct, delete, transfer your personal data or request the revocation of your permission or objection to the processing of your personal data to info@gogaming.gg. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within ten weeks.


How we keep personal data

Go!Gaming takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your information is not properly secured or there are indications of misuse, please contact us at info@gogaming.gg.


How long we keep personal data

Go!Gaming will not retain your personal data for longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for personal data:

  • Customer data - 10 years

Purpose: to comply with the statutory requirements around financial and business records.

  • First and last name
  • Email address
  • Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone


E-mail data - 5 years

Purpose: To keep informed, upon approval, of new developments and offers.

  • First and last name
  • Email address


Anonymous & Browse Data - 3 years

Purpose: To continuously improve our websites based on annually comparable data.

  • Data about your activities on our website
  • Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
  • Anonymized IP address
  • Internet browser and device type
  • Location details