Contact details

Go!Gaming

https://www.gogaming.gg

email: klantenservice@gogaming.gg

 

About our privacy policy

Go!Gaming cares about your privacy. We therefore only process data that we need for (the improvement of) our services and we will carefully handle the information that we have collected about you and your use of our services. We never make your information available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services of Go!Gaming accessed on it. The effective date for the validity of these terms and conditions is July 8, 2021, with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you have provided to us.

 

Personal data that we process

Go!Gaming processes your personal data because you use our services and/or because you provide us with this data yourself. Below you will find an overview of the personal data that we process:

- First and last name

- E-mail address

- Other personal data that you actively provide, for example by creating a profile on our website, in correspondence and by telephone.
- Data about your activities on our website

- Internet browser and device type

 

Visitors under 16 years of age

Our website and/or service does not intend to collect information about website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children's online activities in order to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@gogaming.gg and we will delete this information.

 

For what purpose we process personal data.

Go!Gaming processes your personal data for the following purposes:

 

• Sending our newsletter and/or advertising brochure.
• To be able to call or e-mail you if this is necessary to carry out our services.
• To inform you about changes to our services and products.
• Offering you the opportunity to create an account.
• To deliver goods and services to you.
• For marketing purposes.
• Go!Gaming analyzes your behavior on the website in order to improve the website and to tailor the offer of products and services to your preferences.
• Go!Gaming also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
• We only share personal information with outside parties to offer events (such as game tournaments, festivals, game camps, lan party, etc.) at our location.

 

Pixels (tracking)

This website features pixels. A pixel is a small image or script placed on a website that is not visible to the user. These pixels allow us to recognize a user and set cookies so that we can measure campaign effectiveness, optimize campaign performance, and deliver more relevant ads. Pixels also allow us to create and identify consumer segments and select the appropriate ad, based on the consumer segment. We use the following Pixels:

• Facebook
• Linkedin
• Google Ads
• Sharpspring
• Google Analytics

 

Cookies

When using our website www.gogaming.gg we collect data via cookies. Cookies are text files that are placed on your device to collect and analyze standard internet log information and information about visitor behavior. This information is used to evaluate visitor behavior on the website and to compile statistical reports on online activities, such as through Google Analytics. We record your interaction with our website in order to improve our content and services. We only use the data collected using cookies in an aggregated way and we cannot trace it back to a PC or individual. You can always manage your cookie preferences yourself via your browser settings. On our website www.gogaming.gg we use strictly necessary cookies. These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually only set in response to a response from your side, such as setting your privacy preferences, logging in or filling out a form. You can set your browser to block these cookies or to warn you about them, but some parts of the website may not work. Disabling cookies only affects the computer and browser on which you perform this operation. If you use multiple PCs and/or browsers you should repeat this operation as often as necessary.

 

Viewing, modifying or deleting data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent for the processing of your personal data or to object to the processing of your personal data by Go!Gaming and you have the right to data portability. This means that you can request us to send your personal data in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data modification or request to withdraw your consent or objection to the processing of your personal data to info@gogaming.gg. To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within ten weeks.

 

How we store personal data

Go!Gaming takes the protection of your information seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. If you feel that your information is not properly protected or there are indications of abuse, please contact us at info@gogaming.gg.

 

How long we keep personal data

Go!Gaming does not keep your personal data longer than strictly necessary to realize the purposes for which your data is collected. We apply the following retention periods for personal data:

• Customer data - 10 years

Purpose: to comply with the statutory requirements around financial and business records.

• First and last name
• Email address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

 

E-mail data - 5 years

Purpose: to keep informed, upon approval, of new developments and offers.

• First and last name
• Email address

 

Anonymous & Browse Data - 3 years

Purpose: To continually improve our websites based on data that can be compared annually.

• Data about your activities on our website
• Data about your surfing behavior across different websites (e.g. because this company is part of an advertising network)
• Anonymized IP address
• Internet browser and device type
• Location data